Asda (a major UK supermarket) has taken the decision to stop selling loose fruit and veg. Shoppers were upset to find they could no longer buy individual carrots, potatoes, apples and other fruit and vegetables loose by weight in stores or online. Instead the supermarket giant now expects customers to buy pre-weighed packs of fruit and veg with barcodes. And the reason for the change? Asda has said research has shown customers prefer buying in packs and that this was a way of offering customers a great range of fresh produce.
“After analysing customer buying habits we decided to trial removing some loose produce items from our stores where our research showed customers preferred buying in packs “Our plan was to listen to customer feedback on this trial before making any permanent changes, and we will do this.”
Customers have taken to social media to show how upset they are by the changes. Thanks to @Elawin for the link.
http://www.msn.com/en-gb/news/other...and-veg-and-customers-aren’t-happy/ar-BBB96yD
“After analysing customer buying habits we decided to trial removing some loose produce items from our stores where our research showed customers preferred buying in packs “Our plan was to listen to customer feedback on this trial before making any permanent changes, and we will do this.”
Customers have taken to social media to show how upset they are by the changes. Thanks to @Elawin for the link.
http://www.msn.com/en-gb/news/other...and-veg-and-customers-aren’t-happy/ar-BBB96yD
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