"There is no way I would let a stranger pick out my food." I was stunned for a few seconds and asked "How do you think it goes from the farm to the grocery store?" She just shrugged. I cannot even imagine how many people touch our food before it shows up in neat little packages!
Yep, I with her on that. When all this started, I first tried home delivery, through UPS, but found Kroger's online store for delivery to be extremely poorly stocked, to the point that I'd want maybe 20 items, and they'd have three, and two of those wouldn't quite be what I wanted, so I'd have to settle.
Next, I tried Instacart. That lasted two deliveries. The first guy was ok. Not stellar, but ok. Plus, he was good about staying in touch and asking questions while he shopped, and he had no issue using my loyalty card, so I could use digital coupons and get fuel discount points.
The second time...if I could have graded her F-, I would have. Honestly, her lack of shopping skills and customer service bordered on criminal. Asked for a pound of grapes, she just grabbed the pre-bagged ones, which was something like 2.5 pounds. Asked for a cuke, she got me one that was rotted and liquified from end-to-end (thank god it was pre-wrapped). Asked for Sam Adams Summer Beers pack, she got the Spring Beers pack, and when I pointed it out during shopping, she complained about having to go back and switch it out. Also wouldn't use my loyalty card ("I don't know how that works"). And if you've ever used Instacart, you know you pay through the nose for the service. $40 in groceries comes out closer to $65 by the time the add-ons are added on.
Finally, I tried curbside pickup, and I have to say, the first three went really well, but the fourth one - produce selections were a mess. Wrong items, poor quality items, items on or past their date (seriously, how do you not see the container of lettuce is more brown than green?) - after that, I decided to let them do my pantry and dairy stuff, and I go it for a quick spin through produce and meat.
I'm close to canning that as well, as the last trip, I even had a problem with that, where I asked for one kind of cheese, and they said they were out, and texted me that 90 minutes before my pickup time, suggested a substitution, which I declined.
Went to pick up, went in for my produce, happened to check the dairy aisle...and there was my <bleeping> cheese, plain as day! Either they got a shipment in and stocked in less than 90 minutes, or my shopper half-assed my order. 😒
My "problem" is that grocery shopping is just about my favorite activity. I love grocery shopping, and before the pandemic, I'd hit four stores in a day or a weekend, getting exactly what I wanted, and I'm just not willing to settle for yellow limes, rock-hard peaches, or a funky-cut steak.
Hell, I don't even like cereal boxes that are scuffed or yogurt pots with the writing rubbed off. I'm meticulous about checking dates (partly because I know Kroger isn't), too. I'm to the point now, even though my wife and I are both high-risk, of double-masking and going during off-hours and getting back to doing my own shopping again.