Some people! In future, they'd be placing orders via email or a written slip, just for verification. When we do little team gifts like this, that's how we do it.Every year we get the option of wine or biscuits from the company. This year we all had a choice-white wine, red wine, chocolates or biscuits. A couple of weeks ago I asked everyone which 2 items they wanted. Quite a few people finished today so I gave them what they asked for and wished them a Merry Christmas. One guy had asked for a bottle of red and chocolates-today he informed me he had asked for biscuits not wine, no he asked for wine-he was adamant he didn't, can't argue so swapped, another person asked if they could change what they ordered. NO! Every year we get this, it really annoys. We only buy a few extra of what we need but if we agreed to everyone changing then some people would be left with what they don't want.
...and I'll have white wine and biscuits, please.