Well, I got my replacement Christmas pudding teapot from Amazon...arrived broken (well, of course it did!).
I must say, though, Amazon knows how to handle returns. Five clicks on my phone and a new one is already being shipped out, and all I have to do is take this one to a UPS store and show them my emailed return authorization - I don't have to pack it or print a label or anything, just dump it off at the UPS store and it's their problem.
So I'm doing that today, and washing a load of laundry at the laundromat, and finding an appliance repair person. Not much else beyond that.