You mean Calvin Klein didn't rush there to say hello? SHAME on him!and I was particularly stylish in salmon-colored shorts, a fern-patterned shirt, grey canvas shoes, and a white woven Greek-style hat.
You mean Calvin Klein didn't rush there to say hello? SHAME on him!and I was particularly stylish in salmon-colored shorts, a fern-patterned shirt, grey canvas shoes, and a white woven Greek-style hat.
Yeah, and the truth is, we did, and we didnāt treat our server poorly with the tip or anything.Well, sometimes a place just hits the spot, and sometimes it doesn't.
Never mind - as long as you enjoyed yourselves, that's the most important thing.
Yeah, no. Kind of surprised Mrs. T didn't have something to say to management.Yeah, and the truth is, we did, and we didnāt treat our server poorly with the tip or anything.
My main gripe was being so rushed. When we first ordered our appetizer, she said, āIf you know what you want for your main meal, you can order now and Iāll hold off putting it in until I see youāre nearly finished with your starter.ā - common practice, no problem.
What happened next? 10 minutes after the appetizer came out, we were barely half through it, and out came the soup! On top of that, she sat the bowls on the table and said, āLet me just scoot everything over so it fits,ā and pushed the plates we were actively eating from off to the side!
When it came time for dessert, our server had her assistant clear some dishes away, and we were still having our wine (we donāt drink so much while weāre eating, we tend to leave the lionās share until after weāve eaten).
She asked if we wanted dessert, and we said we did, and we ordered, but MrsT pointedly said, āWeād like to enjoy the rest of our wine first, though, please, so take your time.ā - a polite way of saying, āStop rushing us, please!ā
Three minutes laterā¦out comes our coffees and the cheesecake, and we each had nearly a half-glass of wine left!
I think itās just so ingrained in a lot of restaurants here to turn over tables, itās ridiculous.Yeah, no. Kind of surprised Mrs. T didn't have something to say to management.
And this is one reason why I love mystery shopping. If they are screwing up, upper management gets to find out. If they are doing a great job, management gets to find out. It's trained me as well to never order my next course until the one before it has been delivered. I often have to time the delivery of each course so it's just easier to keep track of things that way, so it became a habit. It would be nice though if when customers say "we're not in a hurry" they'd listen.Yeah, and the truth is, we did, and we didnāt treat our server poorly with the tip or anything.
My main gripe was being so rushed. When we first ordered our appetizer, she said, āIf you know what you want for your main meal, you can order now and Iāll hold off putting it in until I see youāre nearly finished with your starter.ā - common practice, no problem.
What happened next? 10 minutes after the appetizer came out, we were barely half through it, and out came the soup! On top of that, she sat the bowls on the table and said, āLet me just scoot everything over so it fits,ā and pushed the plates we were actively eating from off to the side!
When it came time for dessert, our server had her assistant clear some dishes away, and we were still having our wine (we donāt drink so much while weāre eating, we tend to leave the lionās share until after weāve eaten).
She asked if we wanted dessert, and we said we did, and we ordered, but MrsT pointedly said, āWeād like to enjoy the rest of our wine first, though, please, so take your time.ā - a polite way of saying, āStop rushing us, please!ā
Three minutes laterā¦out comes our coffees and the cheesecake, and we each had nearly a half-glass of wine left!
Looking at your photos, I'd say they need to do some serious work on the plating, which looks very basic. And your comments, considering the prices, are very justified.All in all, it wasnāt a great experience, service was definitely amiss, very rushed (and they were far from crowded), and not terribly attentive. Some of the food was above average, some below. Just spotty overall.