It took 7 days from the time my better half tested positive to jump through all the hoops between the holidays, primary care, testing center, scheduling, back to primary care and finally infusion appointment tomorrow. Thankfully, he has been managing at home... I shutter to think of those who don't fare as well with no one to help them navigate the back and forth between service providers.
Here is example : after 5 days of us waiting, primary care leaves us a message today, "we fax'd the documents to the infusion center, please call them to see if you "qualify" for an infusion".
I call the infusion center and repeat what primary care says about "qualifying". Infusion center reciptionist/scheduler starts laughing and asks "qualify ?."... I responded with "yes, that is what primary care said - qualify"
The infusion center scheduler laughs again and said " If you have covid, you qualify" and went on to say she had a whole stack of paperwork ahead of my husbands for appointments. She then looks at his dates and said " symptoms started Dec 22nd" and request was originated on the 22nd and they are just getting these docs to us? I can get him in tomorrow"
Again, I am thankful he has fared better than many and don't mean to sound ungrateful. I am extremely thankful to all the healthcare workers who have and continue to come to work during this pandemic. It definitely has been an eye opening experience navigating the system during Covid.